YOUR PRIVACY
Privacy policy
This information describes data processing when using the website and sending accommodation enquiries.
Who processes your data
Eva Prášilová, Business ID: 76479668
Apartmány Resident Poděbrady, Husova 6/17, 290 01 Poděbrady
info@apartmanyresidentpodebrady.cz, +420 733 535 660
What data and why
For an enquiry, we process your name, email, optional phone number, stay dates, guest count, apartment selection and message. We use these to respond and prepare a booking at your request, under Article 6(1)(b) GDPR. A phone number is optional. Without an email address we cannot reply to an electronic enquiry. Please do not include sensitive information in your message.
A confirmed booking may require further data for the contract and the accommodation provider's legal obligations, such as guest records and accounting. The legal bases are contractual performance and legal obligations under Article 6(1)(b) and (c) GDPR.
The hosting provider may process technical data such as IP addresses and server logs for security and troubleshooting. The basis is the legitimate interest in secure operation under Article 6(1)(f) GDPR. This website uses no own advertising or analytics system and makes no automated decisions with legal effects.
Who can access your data
The operator receives enquiries by email. Hosting and email providers handle technical processing. The form does not store enquiries in a website database. We do not sell personal data or add form users to marketing lists.
Optional external content has its own providers. Enabling the map connects your browser to Google Maps; enabling the Booking widget connects it to badge.hotelstatic.com. Technical data including IP address and browser details may be transmitted and provider cookies may be used. Processing may include transfers outside the EEA under the provider's terms. Rejecting external content does not restrict enquiries.
Google privacy policy · Booking.com privacy policy when visiting their website
Cloudflare Turnstile
Cloudflare Turnstile protects the form against automated spam. During verification, Cloudflare may process your IP address and technical browser data. It loads on form pages for security, separately from the optional map and Booking badge. Cloudflare Turnstile privacy information.
How long we retain data
Enquiries that do not result in a booking are retained as needed for communication, for no more than 12 months after it ends, unless longer retention is necessary for a legal claim. Completed booking data and accounting or guest records are kept for periods required by applicable law and related claims. Technical logs are kept only as needed under the hosting provider's settings.
Cookies and local storage
| Name or service | Purpose and duration | Optional |
|---|---|---|
| resident_inquiry | Technical session cookie to protect the form. Valid until the browser session ends. | No |
| resident-consent-v1 | Local storage to remember choices for external services. The choice is valid for 180 days. | No |
| Google Maps | Interactive map; provider-specific technologies and retention periods. Loads only after consent. | Yes |
| badge.hotelstatic.com | External Booking badge; provider-specific technologies. Loads only after consent. | Yes |
Optional services are off by default. Consent can be withdrawn or changed at any time in cookie settings. This does not affect the lawfulness of prior processing. Revoking a loaded widget reloads the page; cookies from external domains can also be removed in browser settings.
Your rights and contact
Subject to the GDPR, you may request access, rectification, erasure, restriction and portability. You may object to processing based on legitimate interests and withdraw consent. Send requests to the contact email above. You may also complain to the Czech Office for Personal Data Protection. uoou.gov.cz
Updated: 18. 10. 2026